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How to Spot a Service Superstar
You know the type: poised, effortlessly charming, megawatt smile, warm and welcoming, easy to talk...
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Navigating NYC’s Temporary Schedule Change Law
Effective July 18, 2018, New York City employers are required to accommodate employee requests for...
Continue Reading The Quarterback of Your Restaurant: The Hostess
When I am consulting to the restaurants I work with I see it again and again: the host is utilized...
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Diversity Training in the Hospitality Workplace
Years ago in the 1960s, the word ‘diversity’ started to gain traction Starting in the 1980s,...
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Harri’s Summer Series: Reward and Benefit
This year, we’re excited to debut our Summer Series in the UK, a selection of events for senior...
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Team Players: How to Spot High-Potential Employees
This article originally appeared in the May 2018 issue of Hospitality Trendz The hospitality...
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Product & Feature Updates: 2018 Recap
Hospitality businesses are forced to adapt to the ever-evolving landscape of labor challenges and...
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